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Privacy Policy

Website Privacy Policy

At CWM Home Improvements, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information when you visit our website.

1. Information We Collect

1.1. Personal Information: We may collect personal information from you, such as your name, email address, phone number, and any other information you provide voluntarily when contacting us through our website.

1.2. Usage Data: We may automatically collect certain non-personal information about your device, including your IP address, operating system, browser type, and browsing activities on our website.

2. Use of Information

2.1. We use your personal information to respond to your inquiries, process your requests, and provide you with relevant information.

2.2. We may use your email address to send you promotional materials, newsletters, and other updates related to our products and services. You can opt-out of receiving these communications at any time.

2.3. We use usage data to analyze trends, improve our website, and enhance the user experience.

3. Cookies and Tracking Technologies

3.1. Cookies: We use cookies and similar tracking technologies, such as web beacons and pixels, to collect information about your browsing activities on our website. Cookies are small files stored on your device that help us remember certain information about your visit and preferences.

3.2. Third-Party Cookies: We may allow third-party service providers to place cookies on our website for advertising and analytics purposes. These cookies enable them to deliver personalized advertisements and collect information about your browsing activities across different websites.

3.3. Consent: By using our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy. You can manage your cookie preferences by adjusting the settings in your browser or using the cookie consent banner provided on our website.

4. Data Sharing and Disclosure

4.1. We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you.

4.2. We may also disclose your personal information if required by law or to protect our rights or the rights of other users.

5. Data Security

5.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5.2. Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.

6. Your Rights

6.1. You have the right to access, modify, or delete your personal information that we hold. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically for any updates.

With the General Data Protection Regulation (GDPR) requirements.

Cookie Policy

1. Introduction

This Cookie Policy explains how CWM Home Improvements uses cookies and similar technologies on our website. It also explains your choices regarding these cookies.

2. What are cookies?

Cookies are small text files that are placed on your computer or device when you visit a website. They are widely used to provide a personalized browsing experience, enhance website functionality, and provide analytical information to website owners.

3. Types of cookies and/or similar technologies we use

We use the following types of cookies on our website:

– Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, which include filling out forms, setting preferences, or logging in to your account. You can set your browser to block or alert you about these cookies, but some parts of the website may not function properly.

– Analytical/performance cookies: These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies do not collect personally identifiable information.

– Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our website. If you do not allow these cookies, then some or all of these services may not function properly.

– Advertising/Targeting cookies: These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personally identifiable information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

4. Consent to the use of cookies

By using our website, you agree to the use of cookies, including similar technologies, as described in this Cookie Policy. You have the right to withdraw your consent at any time by adjusting your browser settings to disable cookies or deleting the cookies stored on your device.

5. Third-party cookies

We may also allow third-party partners to place cookies on our website to provide advertising, analyze user behavior, and deliver personalized content. These cookies are governed by the third parties’ respective privacy policies.

6. Managing cookies

You can manage cookies via your browser settings. You can typically control and delete cookies as you wish, including blocking all cookies or only accepting certain types of cookies. Please note that if you choose to disable or delete cookies, some parts of our website may not function properly.

7. Updates to the Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

8. Contact us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at andrew@cwm-homeimprovements.co.uk.